Outbound

Assistance while abroad

Emergency assistance

If you are in a serious or dangerous situation, or in an emergency that requires immediate assistance, contact the local police, ambulance or fire services.

If you do not know the emergency assistance number in your country or have difficulties communicating with the local emergency assistance, contact International SOS. ISOS accepts collect calls, and is available 24/7, every day of the year.

If calling from:Call Assistance Center in:At this number:
Australia
Sydney
Call collect: 61-2-9372-2468
Asia, Australia or the Pacific Rim
Singapore
Call collect: 65-6338-7800
Europe, CIS, Africa or the Middle East
London
Call collect: 44-208-762-8008
U.S. or Canada
Philadelphia, PA
1-800-523-6586
Call collect: 1-215-942-8226

Consular assistance

Hong Kong Permanent Residents

The Hong Kong Immigration Department provides assistance to Hong Kong residents who have an accident or are arrested or detained for being involved in criminal cases. You can contact the Immigration Department assistance hotline at + 852 1868.

The diplomatic and consular missions of the People’s Republic of China provides assistance to Hong Kong permanent residents and Chinese citizens while abroad. If you are seeking consular protection and services while overseas, you can make enquiries with local government officials or police for the addresses and telephone numbers of diplomatic representatives and consular organs of the People's Republic of China in that country. You can also make enquiries through the Hong Kong Immigration Department assistance hotline at + 852 1868.

Click here to access the HKSAR Government webpage on consular assistance for Hong Kong permanent residents while overseas.

http://www.immd.gov.hk/eng/services/Assistance_Outside_Hong_Kong.html#c

Click here to access the HKSAR Government webpage on consular assistance for Hong Kong permanent residents while in Mainland China.

http://www.immd.gov.hk/eng/services/Assistance_Outside_Hong_Kong.html

Click here to access the list of Chinese Embassies.

http://www.fmprc.gov.cn/mfa_eng/wjb_663304/zwjg_665342/2490_665344/

Click here to access the list of Chinese Consulate Generals.

http://www.fmprc.gov.cn/mfa_eng/wjb_663304/zwjg_665342/2498_665360/

Students holding citizenship of other countries

Students holding citizenship of other countries can approach their diplomatic and consular missions. The links below are for a list of overseas diplomatic missions, as published by their governments.

Australia

http://dfat.gov.au/about-us/our-locations/missions/Pages/our-embassies-and-consulates-overseas.aspx

Canada

http://travel.gc.ca/assistance/embassies-consulates

France

http://www.diplomatie.gouv.fr/en/the-ministry-of-foreign-affairs/directory-of-embassies-and/

Germany

http://www.auswaertiges-amt.de/EN/Laenderinformationen/DtAuslandsvertretungenA-Z-Laenderauswahlseite_node.html

India

http://mea.gov.in/indian-missions-abroad.htm

Indonesia

http://kemlu.go.id/Pages/Mission.aspx?l=en

Korea, Republic of

http://www.mofa.go.kr/ENG/ministry/overseas/asia/index.jsp?menu=m_50_70

Malaysia

http://www.kln.gov.my/web/guest/foreign-mission-in-malaysia1

New Zealand

http://mfat.govt.nz/Embassies/1-NZ-representatives-overseas/index.php

Pakistan

http://www.mofa.gov.pk/content.php?pageID=missions

Singapore

http://www.mfa.gov.sg/content/mfa/missions/singapore_mission/mission_locator.html

Switzerland

https://www.eda.admin.ch/eda/en/fdfa/representations-and-travel-advice.html

United Kingdom

https://www.gov.uk/government/world/organisations

United States

http://www.usembassy.gov

Non-emergency contact

Exchange Office at the host institution

HKUST 24-hour emergency hotline:
+852 2358 8999
International SOS: HKUST Membership ID:
07AYCA093635
Hong Kong Immigration Department 24-hour hotline:
+852 1868

HKUST contacts:

School of Science:
Ms Miranda Fung
School of Engineering:
Ms Ada Chau
School of Business & Management:
Mr Forrest Kam
School of Humanities & Social Science:
Miss Polly Lai
Interdisciplinary Programs Office:
Mr Matthew Chik

News & Events

News & Events

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