Inbound

Assistance

Emergencies

Please bring the Emergency Contact Card with you at all time while in Hong Kong and when traveling. This is available from the HKUST GSPO office. In case of an emergency, call the 24-hour emergency hotline:

On Campus

Security Control Center
Dial 8999 when using HKUST campus phone
Dial 2358 8999 if you are using your mobile phone

Off Campus

Police / Fire / Ambulance: 999

When calling for help, always provide the following information:

  • Location of the accident/incident
  • The nature or severity of the accident (e.g. number of injured persons, seriousness of injuries, extent of property damage, gas leakages, etc.)
  • Your name and current location

International SOS

HKUST partners with International SOS, the leading travel health and safety assistance provider. Whether you are in Hong Kong or travelling abroad, International SOS provides HKUST students with a 24/7 resource on call, online ane even on the ground to help with medical, security and logistical questions, concerns and situations that may arise.

So if you need pre-travel advise, a medical referral, lose your medication, or experience a medical or security crisis, please call International SOS for assiatance. We also advise that you download the ISOS Assistance App. The app will give you instant and real-time access to country-specific medical and security alerts wherever you are.

+852 2528 9900
07AYCA093635

Useful Contacts

School of Science
Office of Academic Advising and Support
Room 1401 (Lift 25-26)
Tel: 2358 6086

School of Engineering 
Undergraduate Affairs Administration
Room 6542 (Lift 27-28)
Tel: 2358 8988

School of Business and Management 
UG Academic Affairs and Advising
Room 1037, LSK Business School Building
Tel: 2358 6018

School of Humanities and Social Science 
Room 3347 (Lift 13-15)
Tel: 2358 7793

Interdisciplinary Programs Office
Room 4376 (Lift 17-18)
Tel: 2358 6964

University Core Education Team
Room 6401 (Lift 25-26)
Tel: 2358 5089

Academic Records and Registration, Academic Registry
Room 1381 (Opposite to Computer Barn B)
Tel: 2623 1111

Information Technology and Services Center
Student Consultation: Computer Barn B (Room 1101, Chia-Wei Woo Academic Concourse)
Email: cchelp@ust.hk

Center for Language Education
Room 3399 (Lift 17-18)
Tel: 2358 7880

HKUST Library
Ground Floor (access from atrium)
Tel: 2358 6772

Student Housing and Residential Life Office
Ground Floor, UG Hall II
Tel: 2358 6664

Student Affairs Office
General Office
Room 5015 (Lift 3)

Student Service Counter
Room G018A (Ground Floor, Indoor Sports Complex)

Student Support & Activities Team
Room 1013 (Lift 3 or via staircase near Starbucks)
Tel: 2358 6662

Student Counselling & Wellness
Room 5003 (Lift 3)
Tel: 2358 6696

Career Center
Room 4001 (Lift 4)
Tel: 2358 6688

News & Events

News & Events

EVENTS